Wednesday, July 16, 2014

Wednesday, July 16 Other people's questions

Post 1234, Day 197 of 2014
- 1,293 days since I started this blog -
Daily Comment
Today, I almost got to work on time - I was five minutes late.

If I'd gotten to work five minutes earlier, it would end an unbroken string of lateness that stretches back years.

So what? Well, nothing much. But if I'd gotten to work five minutes earlier today, I'd have had coffee in hand when I got my first problem call of the day, and would not have been thinking about this:

Ask the right question. The one you want the answer to, not the one about why you want an answer.

Don't pre-suppose where the answer will come from, or what the answer might be when you frame your question.

This is acquired wisdom, and it didn't come from years of asking the wrong questions myself. It comes from years of trying to answer them.

The call I got reminded me of this, because the questioner began by admitting that they'd pulled my name from a list of people "in software" who didn't know who to call.

I'm proud I didn't ask why she chose my name out of that list.

She then told me the steps she'd taken to help a co-worker do a task. The co-worker still couldn't perform the task, and she couldn't understand why.

I asked if the co-worker was able to follow the same process she did to accomplish the task, but they hadn't gotten that far, because there was a problem first.

The rest of the call was spent re-framing the question, and once we got to the right question, she actually said she knew someone who might be able to help her.

I may or may not be good at doing my (actual) job here, but I am very good at debugging other people's logic problems.

Not my own, of course, but other people's. I am Spock, not Captain Kirk. 


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 Food and Diet Section
2014 Daily Weight
Today's Weight:         209.0 lbs
Previous Weight:        208.2 lbs
Day Net Loss/Gain:      + 0.8 lbs

Diet Comment
I think this little bump is due to last night's dinner (containing almost nothing I usually eat) and late snack carbs. Today's dining out probably won't help, but I have finally finished the whole Quest bar order after 3 months, and I'm not going to reorder... yet. That might help.


Food Log 
Breakfast
Skipped.

Lunch
At Ling-Ling's Chinese Buffet and Grill:
Brussels sprouts, kimchee, and, from the "Mongolian Grill", my go-to dish: pork and chicken with cabbage, onions, mushrooms, green peppers and broccoli.

Snack
A cocoa-hemp-kale protein shake (almond-coconut milk, kale, large egg, raw organic cacao powder, hemp seeds, hemp protein (7g protein), chia gel, whey powder (24g protein), moringa leaf, cinnamon and stevia-inulin blend.

Dinner
At Eskapes: Blackened salmon BLT salad and sauteed vegetables. Cookies for dessert.

Snack
Ezekiel 4:9 Flax toast and guacamole.

Liquid Intake
   Coffee:  34+ oz.   Water: 98+ oz. A glass of Pinot Noir.

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2 comments:

  1. I had no idea you were a late person. I am a super prompt person. early usually. I already know what I do when I have nothing scheduled. I do jothing and get anxious. This is why I plan to continue to work
    Love you

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  2. I am not a late person. I've never been late to a gig. But I'm a terrible employee - chronically late, always looking for the easy way to do something, or, preferably, nothing. I resent my employer, no matter who, just on principal, I guess. Not that I'm Mr. Natural, but working for someone else for a living doesn't seem like a natural thing for a human to do. Not that I have come up with a suitable, legal alternative.

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